Staying connected with your guests just got a whole lot easier. 🔥
We’re excited to roll out Email & SMS Automation — a new feature that helps you communicate with campers at the right time, without doing everything manually.
From booking confirmations to arrival reminders, Bonfire now makes it simple to keep your guests informed and engaged automatically.
How It Works
Bonfire’s automation tools let you trigger emails and text messages based on key moments in a guest’s reservation journey.
Here’s what you can automate:
Booking confirmations
Pre-arrival reminders (check-in info, gate codes, directions)
Mid-stay messages (rules, amenities, events, or upsells)
Post-stay follow-ups (thank-you notes, reviews, return offers)
Once set up, these messages send automatically — saving you time while delivering a better guest experience.
What You Can Use It For
This feature isn’t just about convenience — it’s about creating a smoother, more professional guest experience.
Here are a few popular use cases:
📍 Send check-in instructions the day before arrival
🔥 Promote firewood, merch, or add-ons during a guest’s stay
⭐ Ask for Google reviews after checkout
📅 Encourage repeat bookings with future stay discounts
🏕️ Share campground rules, maps, or event schedules automatically
It’s like having a virtual front desk working for you 24/7.
With Email & SMS Automation, Bonfire helps you:
Save time
Reduce manual follow-ups
Improve guest satisfaction
Increase repeat bookings
Look more professional with zero extra effort
This feature is designed to work quietly in the background—so you can focus on running your campground while Bonfire handles the communication.
Want help setting it up?
Our team is happy to walk you through best practices and message templates to get you live in minutes. 🔥
